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Right choice for New Car Service

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It is a little known fact that you are free to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Looking forward to the potential bargains available in the end of year car sales or simply want a service for your new car? Here is some sound advice from Jackmans Garage in Moonah.

The purchasing of a new car is one of the biggest investments you will make, so it is only logical to be sure to ensure its proper upkeep. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

It is a little known fact that you are free to decide who will service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Car dealers are not able to force you to return the vehicle to the dealership where you originally aquired it for service or repairs. Provided the work is carried out to the manfufacturers specifications by a properly skilled person and uses acceptable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Jackmans Garage mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Jackmans Garage mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Jackmans Garage will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the differences between manufacturer, statutory and express warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So keep an eye out for new car dealers who try to push the inclusion of “express” or “extended” warranties, often for free, when you buy a new car. Normally these ‘added’ warranties may include quite comprehensive restrictions or provisions, and are not always easily understandable. Many times these contracts provide very few additional benefits over and above the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.

Such contracts are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or higher waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


 

Trading Hours: Open Monday to Friday 8:00AM to 5:00PM 

Specialist Car Services